Booth for festivals
Your info desk has a queue. The phone doesn’t.
One local number printed on wristbands, gates, screens, and maps. A multilingual voice agent answers every call at once: lineup, set times, directions, policies, transport, and live alerts. Your ops team sees what the whole site is asking while there is still time to fix the cause.
Headliner time is when your comms are most fragile.
Mobile data slows down. The app will not load for the people who never installed it anyway. Signage is already wrong because the site changed. The info desk queue is too long to tell you what the queue is about. A call still works — it gives attendees an answer and gives you the pattern behind the question.
What the whole site is asking
STAGE CONFUSION
“Where is Stage C?” spikes after 19:30. The sign near the food court points the wrong way.
GATE PRESSURE
Hundreds of callers ask about water bottles, bag size, or re-entry while queues build outside.
TRANSPORT PRESSURE
Last-train and shuttle questions rise before closing. You see the pressure before it becomes a crowd-control problem.
SCHEDULE CHANGES
A delay, cancellation, or stage move gets pushed once in Booth. Every new caller hears the current answer, in their language.
Alerts during the show
Push one alert. Every new caller hears it.
Schedule slip, gate change, weather hold, shuttle move. Update it once in the dashboard and Booth speaks the current answer to every caller from that moment, in their language.
LIVE: Shuttle B now departs from Gate 2. Last service 23:45.
Post-event report
You keep the question record.
Every transcript becomes part of your Crowd Question Intelligence Report:
Top questions
Unanswered gaps
Time-based spikes
Confusing locations
Language mix
Policy friction
Run Booth on your next festival.
Founder-run pilots: one local number, a configured multilingual agent, live monitoring, mid-event alerts, and a post-event report.
Book a pilot